Privacy Policy

Protecting Your Privacy
At Endless Process Automation, we are committed to safeguarding your privacy and handling personal information in a transparent manner. Our practices comply with the Australian Privacy Principles and relevant international data protection laws, ensuring your information is managed responsibly and securely. This policy explains how we collect, use, protect, and disclose personal information.

Information We Collect
We collect only the personal data necessary to carry out our business lawfully and ethically. This information may include your name, contact details, occupation, employer, company type, and your interactions with us, such as event participation and product purchases. Additional financial information may be collected if you apply for a credit account. We ensure that all information collected is relevant and not excessive for the purposes it serves.

Most of this information is collected directly from you through meetings, phone calls, emails, and online interactions. Occasionally, we may receive information about you from third parties, such as business partners. If third-party information is not relevant, it will be deleted or anonymized.

We also respect your choice to interact with us anonymously or under a pseudonym when possible. However, if specific personal information is not provided, certain services may not be available to you.

Using and Sharing Information
Your information may be used to send event invitations, provide product information, and deliver services you have requested. We do not disclose your information to unaffiliated companies or entities outside Endless Process Automation without your permission.

Access by Third Parties
In certain cases, third-party service providers may access some personal information to support our operations, such as database management or marketing communications. All service providers are bound by confidentiality agreements and are limited to accessing information as required to fulfill their services.

Direct Marketing Practices
Your information will only be used for direct marketing purposes with your consent or if you would reasonably expect such use. You can opt out of direct marketing communications at any time by following the provided instructions.

Sensitive Information
Sensitive data (such as racial or ethnic origin, religious beliefs, or health information) is collected only with your consent, when required by law, or if essential to a specific activity. This information is treated with the highest level of security and confidentiality.

Ensuring Data Security
Endless Process Automation employs reasonable security measures to protect your data from unauthorized access, misuse, or loss. We use secure premises, restricted system access, and retain personal information only as long as it is necessary.

International Data Handling
As a global business, we may transfer information across borders to facilitate business operations, always in line with applicable privacy laws. Our global privacy policy ensures consistent protection of your personal information, regardless of location.

Online Data and Cookies
You may browse parts of our website anonymously; however, personal information collected through forms or registrations will be managed in accordance with this Privacy Policy. Cookies and similar technologies may be used to enhance your website experience. You can adjust your cookie preferences through your browser or our site settings.

Profiling and Automated Decisions
Endless Process Automation may use online data to understand your interests and improve your digital experience. We do not make decisions about you using automated processes unless required for contractual, legal, or consented purposes.

External Links
Our website may contain links to other sites, which operate independently. We are not responsible for the privacy practices or content of these external websites.

Updating Your Personal Information
If you believe your personal information is inaccurate, outdated, or incomplete, you may request an update. When appropriate, we will inform third parties of any corrections. If access or corrections are refused, we will provide reasons and outline options for further action.

Anti-Spam Commitment
We comply with the Spam Act and send marketing emails only with your consent. All communications include an unsubscribe option, which we honor within five business days.

Policy Updates
Our Privacy Policy is reviewed and updated periodically. Changes will be posted on this page to keep you informed.

Questions or Concerns
For any inquiries or requests regarding this Privacy Policy, or to address a privacy-related issue, please reach out to us at: accounts@endlessautomation.com.au